DEX Insight
Free!
Understand employee experiences with digital tools easily and quickly.
DEX Insight is a tool designed to understand and enhance the employee experience with digital tools. It enables users to gather application usage data and obtain user feedback. Positioned as the first browser extension to measure Monthly Active Users of any licensed or internal app, it presents an opportunity to understand high-traffic workflows better via in-app feedback. The tool provides bespoke feedback integration to pinpoint usage gaps in high-compliance sectors, which assists firms in aligning their technology and user efficiency. DEX Insight uses a browser extension and desktop agent to turn insights into action at an impressive speed. This approach is intended to secure immediate returns on technology investments. It also allows for seamless integration into existing workflows and offers immediate insights. This tool goes beyond simple analytics by suggesting actionable insights based on the user’s services. The Monthly Active User Report illuminates opportunities for increased engagement, identifies strengths in the current software suite, and ensures that every tool is optimized for peak performance. With DEX Insight, every decision is data-driven, each investment is justified, and users can maximise the efficiency of their digital ecosystem. DEX Insight also takes care of data security and respects user privacy.
- Measures Monthly Active Users
- Browser extension based
- Quick application usage data collection
- In-app user feedback feature
- Tackles high-traffic workflows
- Specific feedback integration
- Finds usage gaps in high-compliance sectors
- Assists in technology-user efficiency alignment
- Fast insights-to-action conversion
- Immediate tech investment returns
- Seamless workflow integration
- Immediate insight generation
- Presents actionable insights
- Optimizes tools for peak performance
- Data-driven decision making
- Justifies technology investments
- Ensures digital ecosystem efficiency
- Data security and user privacy
- Easy understanding of digital experiences
- Desktop agent included
- Reports on software suite strengths
- Promotes increased user engagement
- Supports user efficiency
- Windows and OSx agents for desktop apps
- SOC 2 Type 2 certified
- Supports 27 languages
- Remote browser extension installation
- Tracks added applications only
- Non-intrusive data collection
- Supports Chrome, Edge, Safari, Firefox
- Configurable data collection
- No sensitive data collection
- Affordable enterprise-level tool
- Browser extension based
- May miss non-browser apps
- No mobile usage tracking
- Depends on active user interaction
- Limited to 27 languages
- Possibly expensive for SMBs
- Limited to certain browsers
- Intrusive for some users
- Less effective for less-used apps
- Requires manual app addition
Specification: DEX Insight
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