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Samarithan

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Customer communication via messaging for businesses.

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The WhatsApp Business Account is a messaging tool designed for businesses to reach and communicate with their customers through the popular messaging app, WhatsApp. This tool allows businesses to easily send and receive messages, and support customers quickly and efficiently. With end-to-end encryption and privacy controls, businesses can ensure customer conversations remain secure and private. WhatsApp Business Account also offers features such as group conversations and the ability to express emotions through stickers, voice notes, GIFs and more, making it easier for businesses to build and engage its community. This messaging solution is available across multiple platforms, including Android, iPhone, Mac, and PC, and can be accessed through WhatsApp Web. Additionally, businesses can use WhatsApp Business Account to send updates, and promotions to their customers or to answer frequently asked questions through the help center. The WhatsApp Business Account tool is a valuable messaging solution for all businesses, small or large, looking to connect with their customers in a secure and accessible way.

7.2Expert Score
Samarithan
Wondfrful
The WhatsApp Business Account is a messaging tool designed for businesses to reach and communicate with their customers through the popular messaging app, WhatsApp.
Design
6.4
Easy to use
5.7
Price
6.8
Features
5.9
Accuracy
6.3
PROS
  • Supports multiple platforms
  • Integrated privacy controls
  • End-to-end encryption
  • Group conversation support
  • Supports various message formats
  • Accessible through WhatsApp Web
  • Built-in help center
  • Supports business promotional updates
  • Enhances customer engagement
  • Highly secure
  • Optimized customer service
  • Facilitates community building
  • Secure customer communication
  • Efficient customer support
  • FAQ answering capabilities
  • Works globally
  • Supports free messaging
  • Allows status updates
  • Diverse language support
  • Allows customer reach
  • Supports voicenotes
  • Supports GIFs and Stickers
  • Compatible with Android, iPhone, Mac, PC
  • Business-oriented features
  • Availability of download links
  • Platform-wise apps available
  • Available help support
  • Includes security advisories
  • Downloadable on any device
  • Encourages expressive communication
  • Readily available contact option
  • Useful for businesses of any size
  • Help in marketing and promotion
  • Easy customer connection
  • Helps in customer retention
  • Allows sharing business updates
  • Bulk messaging capability for updates
  • Enhances user interaction
  • Support for multimedia messages
  • Highly popular and recognized platform
  • Integration with popular social platforms
  • Enables business branding
  • Capable of sending automated responses
  • Offers location sharing
  • 24/7 customer chat support
  • Message read receipt feature
  • Chat history backup
  • Enables scheduled messaging
  • Supports document sharing
  • Multi-agent support for handling chats
CONS
  • Limited integration options
  • Lacks flexibility in responses
  • No multi-language support
  • Limited analytics features
  • Dependent on WhatsApp platform
  • No workflow automation
  • Limited customer segmentation
  • Lack of customization options
  • Limited scheduling capabilities

Specification: Samarithan

Alternative to

Deployment Type

Device Supported

Pricing Model

AI Features

7.2/10
(Expert Score)
#262 in category AI Tool
Design
6.4
Easy to use
5.7
Price
6.8
Features
5.9
Accuracy
6.3
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