Botsheets

Botsheets is an AI tool that helps turn chats into spreadsheets automatically. With Botsheets Writer, users can connect their customer messaging channels to a Google Sheet and use sheet column headers to tell the AI what data to collect. The AI will automatically find actionable data from customer conversations and write it to a Google Sheet. This saves time and effort by eliminating manual sifting through chat transcripts, which can be tedious and prone to error. The tool is ideal for lead generation, as even a single message can unlock a wealth of actionable data that can be extracted and stored. Botsheets makes it easy to streamline support by turning unstructured support requests into structured data that makes it easier to resolve issues faster. It also helps users identify patterns and trends in customer experience by using smart prompts like “Sentiment” to capture positive or negative sentiment from customers. Overall, Botsheets is a valuable tool for anyone who uses spreadsheets and communicates with customers. It takes only two minutes to set up and works immediately without any code. Users can sign up for a free forever plan, and there are also paid plans available with additional features.

7.2Expert Score

Wondfrful

Botsheets is an AI tool that helps turn chats into spreadsheets automatically. With Botsheets Writer, users can connect their customer messaging channels to a Google Sheet and use sheet column headers to tell the AI what data to collect.

Design

6.4

Easy to use

5.7

Price

6.8

Features

5.9

Accuracy

6.3

PROS

• Automated chat to spreadsheet conversion
• Effortless lead generation
• Structured data from unstructured requests
• Instant set-up
• No coding required
• Free forever plan available
• Paid plans with extra features
• Supports sentiment analysis
• Ideal for customer support
• Connects to customer messaging channels
• Data collection according to user preference
• Helps identify patterns and trends
• Automates data extraction
• Quick data writing capability
• Facilitates visualization via charts/graphs
• Good user reviews
• Fast and precise customer support
• Easily adaptable to different niches

CONS

• Only integrates with Google Sheets
• No real-time collaboration
• Lack of advanced analytics
• Relies upon column headers
• Limited customer support
• Relies on specific phrasing
• No multi-language support
• Limited extraction capabilities
• No API for customization
• No sentiment intensity measure