Fini

Fini is a powerful AI chatbot tool that helps companies engage and retain more users. It is designed to provide customers with 24/7 interactive chat support, powered by the company’s own knowledge base. By simply providing a link to their knowledge base, companies can deploy an AI agent without any code or integration. Fini’s AI chatbot is designed to deliver a human-like experience to customers, allowing them to configure the tone and character of their AI agent. Additionally, it allows seamless human routing when the AI agent does not know the answer or is preconfigured to do so. It also supports multi-channel approaches, allowing companies to deploy the AI agent wherever their customers are, with pre-built integrations with platforms like Intercom, Slack, and Discord. Fini also uses AI to help Growth teams identify reasons for churn and deliver personalized experiences to retain existing customers. It has been trusted by data-driven tech companies around the world, with reported improvements in user retention of up to 24%, revenue/user uplift of up to 15%, and activation uplift of up to 30%. With a 7-day integration time, Fini is the perfect tool for companies that want to maximize customer retention and ROI.

7.2Expert Score

Awesome

Fini is a powerful AI chatbot tool that helps companies engage and retain more users. It is designed to provide customers with 24/7 interactive chat support, powered by the company’s own knowledge base.

Design

6.4

Easy to use

5.7

Price

6.8

Features

5.9

Accuracy

6.3

PROS

• 24/7 interactive chat support
• Quick deployment without coding
• Human-like interaction
• Seamless human redirection
• Multi-channel integration
• Inbuilt with Intercom, Slack, Discord
• Predictive analytics for churn
• Gets trained on company knowledge base
• Improves user retention
• Increases revenue per user
• Shortens activation process
• Quick 7-day integration
• Offers real-time dynamic cohorts
• 85% accuracy on churn prediction
• Can cancel, upgrade user profiles
• Identifies upsell likelihood
• Creates personalized in-app journeys
• Identifies high ROI users
• Curates journeys to reduce costs
• Export code for download
• Add your own code
• Cross-browser compatible
• Easy edits and publishing
• Fine-tune typography
• Design responsively
• Design with real content
• SOC2 compliant
• GDPR compliant
• ISO compliant
• SEO control
• Web publishing without coding
• Website content management is easy
• Webflow integrated
• High conversion result
• High retention result
• One click app integrations

CONS

• Dependency on company's knowledge base
• Limited tone configuration options
• Requires manual configuration
• Potential disruption in seamless routing
• Limited channels integration
• Not fully autonomous
• Potential data security concerns
• Limited prediction accuracy
• Long integration time