SendPulse

The Free Visual Chatbot Builder is a tool by SendPulse that is designed to allow businesses to create and implement chatbots across various messaging platforms without the necessity of coding. Primarily, these chatbots aim to automate user requests, providing 24/7 support, reduce team workload and potentially streamline sales. Users can use the tool to create auto-replies which can generate personalized offers, view product cards or product catalogs that lead to the business website. This tool offers functionality for Facebook Messenger, Instagram, WhatsApp, Telegram, and Viber. It enables users to create conversation flows for each platform and features a multi-channel subscription widget to convert website visitors into subscribers. Notably, it also offers a smartphone app to send quick replies to chatbot subscribers. In addition to assisting businesses in managing customer inquiries, the bot can be a tool to automate daily tasks, and also help businesses expand their footprint across multiple social networks from a single platform.

7.2Expert Score

Amazing

The Free Visual Chatbot Builder is a tool by SendPulse that is designed to allow businesses to create and implement chatbots across various messaging platforms without the necessity of coding.

Design

6.4

Easy to use

5.7

Price

6.8

Features

5.9

Accuracy

6.3

PROS

• Supports multiple messaging platforms
• No coding required
• 24/7 support availability
• Automates daily tasks
• Can streamline sales processes
• Enables creation of auto-replies
• Generates personalized offers
• Can display product cards
• Single platform cross-network functionality
• Allows creation of conversation flows
• Offers multi-channel subscription widget
• Smartphone app for quick replies
• Can automate user requests
• Reduces team workload
• Integrated with Facebook Messenger
• Integrated with Instagram
• Integrated with WhatsApp
• Integrated with Telegram
• Integrated with Viber
• Ability to view product catalogs
• Can expand business's social footprint
• Chatbots are programmable without coding
• Allows for response automation
• Enables instant messaging
• Can assist with lead conversion
• Manage customer inquiries
• Supports multi-platform marketing
• Enables social media automation

CONS

• Limited to specific platforms
• Dependent on external API
• Limited payment integration
• Inflexible keyword responses
• Unspecified logic creation
• App required for quick replies
• Multi-channel not localizable
• No open-source customization
• Requires coding for advanced features